FAQ

Our policies, term of services and privacy policy are all detailed below:
Return Policy, Shipping Policy, Term of service, Privacy Policy. 

 

However, here's a tl;dr for you:

 

✦ ORDER PROCESSING 
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

If you require expedited processing or have special shipping instructions, please contact our customer support team, and we will do our best to accommodate your request.

 

✦ SHIPPING POLICY
- We offer untracked shipping options only.
- Shipping fee will be applied for orders under 35$

 

We currently only ship to Canada and the United States.
Estimated delivery time:
    - Within Canada: 3-6 business days (During holiday season, this might take a bit longer)
    - To the USA: 5-8 business days (During holiday season, this might take a bit longer)

 

✦ RETURN POLICY
All sales are final. However, if you receive damaged, defective, or incorrect items, please contact our customer support team within 7 days of receiving your order to report the issue.

 

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If you have more question concerning the Policies, please contact us through the chat box!